Confusion and disappointment with NATCOM …
We have been trying, but it is an impossible situation to comprehend why certain nationally honoured and recognized institutions keep failing themselves in failing the masses.
The masses may be harmless, but never powerless!
Today’s edition features the National Telecommunications Company (NATCOM). Whilst NATCOM keeps assuring Sierra Leoneans about one thing, those they claim to be superior do something contrary.
Due to the persistent nature of the atmosphere, we have far exceeded the state of confusion and disappointment – we are frustrated. NATCOM keeps dishing out press releases about the stable nature of airtime credit and their control over situation, but the prices are skyrocketing. Can we ever imagine any unstable situation as this?
Worst of all, mobile companies are taking Sierra Leoneans for granted. They are worried less about updating their service providers on the poor quality of service as their networks these days are as unpredictable as the weather in England. This is not what we bargain for.
Are NATCOM telling us that they are unaware of all these developments? The answer is an emphatic NO! However, they cannot blame mobile companies for such lame services. The blame squarely lies on NATCOM because they in the first place need to realize that not matter the relationship between them and mobile companies, the crux behind their existence is to put the interest of subscribers always first.
If on the other hand NATCOM is incapable of correcting errors, let the people be informed as there are countless solutions around. The world is moving too fast and we don’t wish to lag behind.
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